Support Should Not Just be for Servers
Websites & Platforms Need Love Too
Totally Managed Cloud Hosting

WHAT IS TRIBECA CLOUD?

Tribeca Cloud is a secure, reliable, cloud hosting service designed to help companies of all sizes quickly and easily get their web-based projects off the ground and into the cloud.

Whether you're building a website, intranet or business app, Tribeca Cloud can develop a custom cloud hosting solution for your business. We will work closely with you to architect and implement a server configuration to fit your unique business needs. And we can support a wide range of platforms so you can build and manage any type of website or business application.

The service is backed by a dedicated, knowledgeable support team that is available every step of the way to troubleshoot and resolve platform and server problems and ensure maximum stability, performance and availability. Tribeca Cloud also offers a variety of professional services that can be tailored to meet your unique needs.

KEY BENEFITS

Performance & Reliability

Legal Publish CE is designed to be simple and intuitive for anyone to add, edit, and publish content but it also provides advanced configuration, customization, and optimization capabilities for more technical users.

Simple, Fixed Pricing

With Tribeca Cloud you don't need to mess with hard-to-understand calculators and sliders to figure out cloud hosting costs. We offer several great Server Packages with fixed monthly prices.

Focus On Your Web Project

No need to worry about provisioning servers and managing the underlying hardware, software, and network. We handle it all, so you can focus on building and running a successful web project.

Easy Scalability

Your cloud computing resources can easily grow and shrink to meet your business needs. Tribeca Cloud can scale up to handle huge spikes in traffic and scale back down when traffic subsides.

Safe & Secure

We have stringent security measures in place so you can enjoy peace of mind knowing your critical data is fully protected. And we employ monitoring tools to keep track of the health of our network and your server.

We've Got Your Back

Whether you have a billing question or a technical issue, help is just an email or phone call away. Our knowledgeable support team is available 24/7/365 to assist you in a timely, efficient manner.

CLOUD HOSTING SERVICES

Tribeca Cloud's cost-efficient public cloud service was created to help companies with limited access to technical resources or overworked IT departments get their web projects launched in the cloud. We provide everything businesses need to build, launch, and run winning websites and business apps

Fast Deployments

We'll have your platform and server instance up and running in the cloud in minutes.
Dedicated Instances
We provide all users with a secure dedicated instance that is isolated from other customers and protected by a virtual firewall.

Separate Database Server

Your database is housed on a separate secure server instance so it doesn't have to compete with the web server for the same resources.

Full Root Access

We can provide you complete administrative control of your server instance(s) so you can customize to your requirements.

Dedicated Instances

We provide all users with a secure dedicated instance that is isolated from other customers and protected by a virtual firewall.

Nightly Backups

Automated backups are performed nightly to ensure your data is secure and always available.

Business Continuity

We can implement full redundancy mechanisms, load balancing, and automated failover protection to minimize
downtime and maintain high accessibility and resiliency.

One Service, One Account

Unlike some other cloud hosting services, you don’t need to have a separate account with a major hosting provider to use Tribeca Cloud.

Uptime Guarantee

SLA-backed Guaranteed Uptime (Price Varies by Server Package)

If you choose to upgrade to Tribeca Cloud's Guaranteed Uptime plan, we will use all reasonable efforts to guarantee that your server instance(s) will be available at least 99.95% during the Service Year, excluding scheduled maintenance. We deploy additional resources and redundancy mechanisms to our infrastructure that enable us to provide true automated failover to ensure the safety of your data. In the event that Tribeca Cloud does not meet the Uptime Percentage commitment, you will be eligible to receive a prorated credit.

See the Tribeca Cloud SLA for more information on our Uptime Guarantee.

SUPERIOR SUPPORT

Our experienced, knowledgeable support team is available around the clock to answer your questions and help troubleshoot any platform- and server-related issues. Tribeca Cloud offers two support plans: Standard and Fully Managed.

Standard Support

Free with every Tribeca Cloud account and gives you access to our support team, Monday-Friday from 7 am to 7pm EST. It provides expert assistance for your platform, server and database and allows you to submit unlimited support requests via chat, email and online support ticket.

FEATURES INCLUDE:
2 FREE Hours of Expert Platform Support for New DeploymentsPlatform Configuration Assistance
Knowledge Base & Community ForumsDeployment Assistance
Unlimited Support RequestsProblem Diagnosis
Support via Ticket System and Chat12x5 Support Response (7am-7pm Eastern Time Mon-Fri)
Assistance With Server UpgradesDatabase Administrator Assistance
System Configuration Assistance

Fully Managed Support

Provides an even greater level of security and reliability for a monthly fee. Our Managed Support plan gives you a dedicated support team member who will be your single point of contact for all questions and issues, 24/7/365. Plus, enjoy proactive monitoring and priority response for your support requests.

FEATURES INCLUDE:

Platform Support

Platform Level Troubleshooting

Server Support

System and Platform Analysis

Managed Platform Updates Proactive Monitoring & Alert Response
24x7 Platform/DB Monitoring 24x7 Support Response
Platform Configuration Planning Priority Response for Support Requests
Plug-ins Support
Managed Plug-in Upgrades
Support via Chat and Phone
PROFESSIONAL SERVICES

Tribeca Cloud can do more than just provide recommendations and deploy and host your project. We also offer a variety of professional services that can be tailored to meet your unique needs.

Web/Mobile Development

Our highly skilled development partners employ the latest technologies and tools to turn your ideas into dynamic web projects.

Web/UX Design

Let our talented web design partners custom-tailor a professional, compelling visual identity for your project.

Data Migration

Our experienced support specialists will provide you with a worry-free and efficient data migration, while minimizing downtime.

PRICING

ABOUT US

Launched in early 2013, Tribeca Cloud is a premier cloud hosting service created to help businesses get their websites, intranets, and business platforms off the ground and in the cloud quickly and easily.

Tribeca Cloud offers a variety of affordable fixed-price hosting plans for businesses and projects of all sizes, along with a dedicated, knowledgeable support team to help solve server issues quickly and assist with platform or plug-in questions.

Tribeca Cloud is built on top of Amazon Web Services (AWS), so we guarantee a secure, durable technology platform for your Web project. Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world.

Headquartered in New York City, Tribeca Cloud was created by an enthusiastic team of digital interactive professionals with years of experience in Web design, software and platform development, database architecture, and custom cloud hosting.

580 Brodway
5th Floor
New York, NY10012
sales@tribecacloud.com

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